New Generation Painters of Houston (“Company,” “we,” “us,” or “our”) provides residential and commercial painting services in the Greater Houston area. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.

We may collect personal information that you voluntarily provide when requesting estimates, contacting us, or scheduling services. This may include: • Name • Phone number • Email address • Property address • Service details or project information • Communications you send to us We may also collect limited technical information when you visit our website, including: • IP address • Browser type • Device information • Website usage data

We use collected information to: • Provide painting estimates and services • Schedule appointments and project work • Communicate with you about your project • Send service updates and follow-ups • Request customer feedback or reviews • Improve our website and customer service We do not sell your personal information.

Customers may opt in to receive SMS messages from New Generation Painters of Houston through website forms, estimate requests, or other consent-based methods. These messages may include: • Appointment confirmations • Scheduling updates • Service reminders • Follow-up messages • Customer support responses • Review requests after service completion Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages. You may reply HELP for assistance. We only send SMS messages to individuals who have provided express consent. SMS opt-in data and phone numbers are not sold, rented, or shared with third parties for marketing purposes. Phone numbers may only be shared with messaging providers as required to deliver SMS communications.

We do not sell personal information. We may share information only in limited circumstances, including: Service Providers With trusted providers that help us operate our business, such as: • website hosting providers • payment processors • messaging service providers • analytics services These providers are required to keep your information secure. Legal Requirements If required by law or to protect the rights and safety of our business or customers.

Our website may use cookies or similar technologies to: • improve website performance • remember user preferences • analyze website traffic You can control cookies through your browser settings.

We retain customer information only as long as necessary to provide services, maintain records, and comply with legal obligations. You may request deletion of your personal information by contacting us.

We use commercially reasonable safeguards to protect your information, including: • encrypted website connections (HTTPS) • secure hosting environments • restricted access to customer information However, no system can guarantee complete security.

You may: • request access to your information • request correction of inaccurate information • request deletion of your personal data • opt out of SMS or marketing communications We comply with applicable U.S. privacy laws.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

For questions regarding this Privacy Policy, please contact New Generation Painters of Houston using the contact information provided on our website.