Welcome to New Generation Painters of Houston (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and messaging systems.

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

New Generation Painters of Houston provides residential and commercial painting services in the Greater Houston area, including interior and exterior painting. Services may include: • Interior painting • Exterior painting • Surface preparation • Estimates and consultations • Customer communication regarding scheduled work Service availability, timelines, and pricing are subject to project evaluation and agreement.

Customers may opt in to receive text messages from New Generation Painters of Houston through website forms, estimate requests, service agreements, or other consent-based methods. These messages may include: • Appointment confirmations • Project scheduling updates • Service reminders • Follow-up communication • Customer support messages • Review requests after service completion Message frequency varies. Message and data rates may apply. Customers may reply STOP at any time to opt out of text messaging. Customers may reply HELP for assistance. SMS opt-in data and consent records are not shared with third parties for marketing purposes. Phone numbers may only be shared with messaging service providers as necessary to deliver SMS communications. We do not send unsolicited text messages.

Customers agree that: • Information provided during estimates or service requests is accurate • Access to the property will be provided as required to complete work • Communication contact information provided is correct • They have authority to approve the requested services

Estimates are provided based on the information available at the time of evaluation. Final pricing may vary depending on: • Surface conditions • Scope changes • Additional preparation required Payment terms will be outlined in the project agreement.

Our services may rely on third-party providers including: • messaging carriers • scheduling software • payment processors • hosting providers We are not responsible for service interruptions caused by third-party systems.

To the maximum extent permitted by law, New Generation Painters of Houston shall not be liable for indirect, incidental, or consequential damages related to the use of our services. Total liability shall not exceed the total amount paid for the specific project in question.

You agree to indemnify and hold harmless New Generation Painters of Houston from any claims, damages, or liabilities arising from: • misuse of services • inaccurate information provided by customers • disputes related to property access or service authorization

We reserve the right to refuse or discontinue services if these Terms are violated or if circumstances prevent safe or reasonable completion of work.

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts located in Texas.

We may update these Terms periodically. Continued use of our services constitutes acceptance of any updated Terms.

For questions regarding these Terms, please contact New Generation Painters of Houston through the contact information provided on our website.